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A/B testing in digital pharmaceutical marketing

Hey! I want to help you make the most of advanced technologies and digital marketing strategies for the pharmaceutical sector.

A/B testing, along with effective integration into Veeva CRM, will allow you to create more effective, personalized, and data-driven campaigns, taking your marketing efforts to the next level.

In the dynamic world of digital marketing in the pharmaceutical sector, omnichannel strategies and the use of advanced tools like Veeva CRM are essential for maximizing campaign efficiency and effectiveness. Here, we present a comprehensive guide to A/B testing, its benefits, integration with Veeva, and how you can implement it in your digital marketing strategy.

What are A/B tests?

A/B testing is an experimental methodology that allows you to compare two versions of a campaign or marketing element (such as an email, landing page, etc.) to determine which performs better in terms of conversion and engagement. By dividing your audience into two groups and sending them different versions, you can gather accurate data on which strategies resonate best with your target audience.

Practical example

A pharmaceutical company launches a new drug and wants to know if a subject line focused on "Medical News and Advancements" has a better open rate than one that says "Discover the New Drug for [Condition]". By sending both versions to equal segments of their audience, they determine that the second option increases the open rate by 15%.

Benefits of A/B Testing

Efficiency Improvement

Optimize your campaigns by identifying the most effective version.

Actionable Data

Get information based on real and accurate data

Cost Reduction

By focusing your resources on proven strategies, you reduce unnecessary expenses.

Integration with Veeva CRM

Veeva CRM is a powerful tool that enables comprehensive customer relationship management in the pharmaceutical industry. Integrating your A/B test data into Veeva offers several advantages:

Data Centralization

All your data in one place for easier and more complete analysis.

Advanced Segmentation

Use the results of A/B TESTS to create more accurate and personalized audience segments.

Campaign Automation

Improve automation by using real data to send more relevant and timely messages.

Reports and Analysis

Generate detailed reports on the performance of your campaigns and adjust your strategies accordingly.

After conducting A/B testing on an email campaign, the data was integrated into Veeva CRM. It was discovered that physicians prefer emails that include case studies about the drug rather than simple descriptions. The company uses this information to personalize future communications and better segment physicians interested in clinical trials.

Practical example

A/B testing is essential for continuously improving your campaigns. Some of the key features include:

Content optimization

Test different versions of the content to see which one has the greatest impact.

Design improvement

Adjust visual and design elements to increase the conversion rate.

Audience segmentation

Personalize your messages based on the results of A/B TESTS.

Data-driven decisions

Avoid guesswork and base your decisions on concrete data.

Functions and importance of A/B testing in digital pharmaceutical marketing

Practical example

A pharmaceutical company wants to improve the conversion rate on its event registration landing page. They conduct an A/B test with two versions of the page: one with a short form and another with a detailed form. The results show that the short form has a 30% higher conversion rate. The company decides to use the short form for all its future event registration campaigns.

Implementation of A/B testing in real-world, day-to-day scenarios

Imagine you're launching a new email campaign approved by Veeva. Here's how to effectively implement A/B testing:

Practical example

A pharmaceutical company conducts an A/B test with two versions of an email to promote a webinar about a new drug. Version A uses a "Register Now" call to action (CTA), while version B uses "Learn More." Analyzing the results in Veeva CRM, they discover that "Register Now" increases the registration rate by 25%. The company implements this CTA in all its future webinar campaigns.

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